#0300 – Arriving for an Appointment, - Ang, mater, ESL Podcast McQuillan Jeff mp3+PDF

#0300 – Arriving for an ...

#0300 – Arriving for an Appointment, - Ang, mater, ESL Podcast McQuillan Jeff mp3+PDF

[ Pobierz całość w formacie PDF ]
English as a Second Language Podcast
www.eslpod.com
ESL Podcast 300 – Arriving for an Appointment
GLOSSARY
office manager –
a person who is responsible for the administration and daily
operations of an office
* The office manager will help you write a job description and hire a new
employee.
receptionist –
a person who answers the phones and speaks to people when
they first enter an office building
* Our receptionist always knows who is in the office, who has left for lunch, and
who is on vacation.
to send (someone) up –
to give someone permission to go upstairs to a specific
office; to tell someone to go to a particular office
* When the electrician gets here, please send him up to the 14
th
floor to fix those
lights.
to run a little late –
to be a little bit behind schedule; to be doing things later
than one had planned; to not be on time
* I called the company to let them know that I was running a little late this
morning, but that I would be at the office by 8:45.
to be tied up –
to be busy doing something; to be unable to do something
because one has to finish something else first
* Chandy wanted to have lunch with Kevin, but she was tied up with her work and
wasn’t able to meet him at the restaurant.
to wrap things up –
to finish something so that one is available to do something
else; to end something
* Let’s hurry up and wrap things up so that we can go home for the evening.
free –
available; not busy with something else; unoccupied
* Are you free to go with me to the movies on Saturday night?
precisely –
exactly; very accurately
* The earthquake happened at precisely 3:48 p.m. yesterday.
to expand –
to grow; to get bigger
* The use of cell phones is expanding to many people over the age of 65.
1
These materials are copyrighted by the Center for Educational Development (2007). Posting of
these materials on another website or distributing them in any way is prohibited.
English as a Second Language Podcast
www.eslpod.com
ESL Podcast 300 – Arriving for an Appointment
to pump (someone) for information –
to try to get a lot of information from
someone; to use someone as a source of information
* The reporter was pumping the politician’s assistant for information about their
plans for the next election.
to get the inside scoop –
to get information that isn’t available to most people;
to get information that only a few people have
* Many people read
People
magazine to get the inside scoop about the lives of
famous actors and actresses.
if you’ll excuse me… –
a polite phrase used to ask for permission to end a
conversation so that one can do something else or to leave a place
* I’ve really enjoyed talking with you, but if you’ll excuse me, I need to get home.
in no time –
very soon; in a very short period of time
* Jake types very quickly so he was able to finish the report in no time.
to keep (someone) –
to not let someone do what he or she wants or needs to
do; to prevent someone from doing what he or she wants or needs to do; to use
too much of someone else’s time; to delay someone
* Thank you for waiting for me! I didn’t mean to keep you so long.
2
These materials are copyrighted by the Center for Educational Development (2007). Posting of
these materials on another website or distributing them in any way is prohibited.
English as a Second Language Podcast
www.eslpod.com
ESL Podcast 300 – Arriving for an Appointment
COMPREHENSION QUESTIONS
1. Why isn’t Ms. Gibbons available for the meeting right now?
a) Because she’s running for exercise.
b) Because she’s busy with another meeting.
c) Because she’s wrapping up some presents.
2. Why does Juri ask the receptionist about the number of employees?
a) Because he wants to have more information about the company.
b) Because more employees make it easier to pump for information.
c) Because the inside scoop is the number of employees.
______________
WHAT ELSE DOES IT MEAN?
tied up
The phrase “tied up,” in this podcast, means busy with something: “Ruby was so
tied up with work that she forgot to go to her son’s soccer game.” Normally, the
verb “to tie (something) up” means to close something with a knot or to fold a
string or rope over an opening so that it is closed: “Please use this string to tie up
the garbage bag.” The verb “to tie (someone) up” means to hold someone’s
arms and legs with a string or rope so that he or she cannot move: “The thief tied
up the bank employee and then ran away with the money.” The phrase “to tie up
loose ends” means to finish doing all the small pieces of work that need to be
done to finish a big project: “Most of the project is finished, but we still need to tie
up loose ends before Friday.”
to keep (someone)
In this podcast, the verb “to keep (someone)” means to not let someone do what
he or she wants or needs to do: “Please don’t let me keep you. Go back to the
office, and I’ll wait for the taxi by myself.” The phrase “to keep (someone) going”
means to give someone the ability to continue doing something: “Many college
students drink coffee to keep them going while studying late at night.” The
phrase “to keep at (something)” means to continue to do something, even if it is
difficult: “When Drake starting playing the violin, it sounded terrible, but he kept at
it and now he makes beautiful music.” Finally, “to keep” means to give
something to someone so that they are the new owner: “Are you giving me this
book to keep or do you want it back after I’ve read it?”
3
These materials are copyrighted by the Center for Educational Development (2007). Posting of
these materials on another website or distributing them in any way is prohibited.
English as a Second Language Podcast
www.eslpod.com
ESL Podcast 300 – Arriving for an Appointment
CULTURE NOTE
When people in the United States have a business “appointment” (scheduled
meeting), it is very important to arrive on time. If they “arrive late” (come after the
time of the appointment), it is a sign of disrespect and it is not considered
professional.
Sometimes, of course, it is impossible to arrive on time. When this happens, it’s
important to “call ahead” (use the phone to call the office before arriving) to let
the people know that you are “delayed” (you will be coming later than expected).
You might tell them that you are “stuck in traffic,” or in your car on a road where
cars aren’t moving very quickly, and give them your “estimated arrival time,” or
the time when you think you will come to the office. Most people are very
understanding, as long as they are told about your delay before the meeting
begins, so that they can “rearrange” (change) their schedules.
When businesspeople arrive at an office, they tell the receptionist their name, the
name of the person they have come to see, and the scheduled time of their
appointment. Many professionals believe that “treating” (acting toward) the
receptionist with respect is a good idea. The receptionist is often called the
“gatekeeper,” because he or she is the person who has control over whether you
will actually get to see the person whom you have come to see.
Also, many business professionals have close relationships with their
receptionists and secretaries, and they may ask them for their “opinion”
(thoughts) about you after the meeting. This way, the business professional can
have a better idea of how well or poorly you treat people in a business
environment when you are not trying “to impress” (to cause someone to have a
good opinion of you).
______________
Comprehension Questions Correct Answers: 1 – b; 2 – a
4
These materials are copyrighted by the Center for Educational Development (2007). Posting of
these materials on another website or distributing them in any way is prohibited.
English as a Second Language Podcast
www.eslpod.com
ESL Podcast 300 – Arriving for an Appointment
COMPLETE TRANSCRIPT
Welcome to English as a Second Language Podcast number 300: Arriving for an
Appointment.
This is English as a Second Language Podcast episode 300. I’m your host, Dr.
Jeff McQuillan, coming to you from the Center for Educational Development in
beautiful Los Angeles, California.
Visit our website at eslpod.com, and download a Learning Guide for this episode.
It contains all of the vocabulary, definitions, new sample sentences using each of
the words in a different sentence, additional explanations of vocabulary that we
don’t talk about on the podcast, cultural notes that help you understand U.S.
culture better, a comprehension check, and a complete transcript of every word
we use on this podcast.
This podcast episode is called “Arriving for an Appointment.” Let’s get started.
[start of dialogue]
I arrived a little early for my sales appointment with the office manager of Lyon
Industries, and spoke to the receptionist.
Juri: Hello. I’m here for my 11:30 appointment with Sue Gibbons.
Receptionist: What is your name?
Juri: It’s Juri Lakoff.
Receptionist: I’ll let her know that you’re here. [Speaking into the telephone]
Sue, this is Rhonda. Your 11:30 appointment is here. Should I send him up?
Okay, I’ll do that. [Hangs up the telephone] Ms. Gibbons says that she’s running
a little late and is tied up in another meeting right now. She should be wrapping
things up very quickly and will be free in a few minutes. Would you like to wait in
the reception area right over there?
Juri: Sure. No problem.
Receptionist: Can I get you something? Coffee or tea?
Juri: No, I’m fine. I was just wondering how many employees you have in this
office.
5
These materials are copyrighted by the Center for Educational Development (2007). Posting of
these materials on another website or distributing them in any way is prohibited.
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