#0320 – Micromanaging the Staff
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#0320 – Micromanaging the Staff, - Ang, mater, ESL Podcast McQuillan Jeff mp3+PDF
[ Pobierz całość w formacie PDF ] English as a Second Language Podcast www.eslpod.com ESL Podcast 320 – Micromanaging the Staff GLOSSARY to check up on (someone) – to review someone’s progress; to see how someone is doing * Miranda asked another supervisor to check up on her employees while she was away working in another office last week. task – a small project; something that one needs to do and finish, especially at work * Becky has to finish three tasks today: call the lawyer, finish the report, and send the invitations. to micromanage – to control all the details of how someone does his or her work * Sue is always micromanaging her employees, even telling them the color of pen they should use. to observe – to watch something without interfering; to see how something is happening, but not doing anything to change it * The researchers are observing the children as they play with each other to study human behavior. to look over (someone’s) shoulders – to closely watch someone while they’re doing something * I know that we need to finish this proposal as soon as possible, but it doesn’t help me work any faster if you look over my shoulders all the time. trust – a belief that another person is good or reliable; a belief that another person will not do anything to hurt oneself * Alice lost her trust in her doctor when he shared her private medical information with another patient. meticulous – very detail-oriented; very careful; paying attention to all the details * Qian’s handwriting is meticulous, with all the letters being the same size. to monitor – to observe; to watch something closely; to see how something changes over time * The nurse is monitoring the patient’s blood pressure. resentful – feeling unhappy about something that is not fair or right * Terry became resentful when his mother told him he couldn’t use her car anymore. 1 These materials are copyrighted by the Center for Educational Development (2007). Posting of these materials on another website or distributing them in any way is prohibited. English as a Second Language Podcast www.eslpod.com ESL Podcast 320 – Micromanaging the Staff to have more faith in (something) – to trust in something; to believe that something is real or possible * Your boss would have more faith in you if you finished all your reports on time. incompetent – unable to do something; incapable of doing something; without the ability to do what one is supposed to do * The new cashier is incompetent. She can’t even count money! control freak – a person who wants to be in control of everything all the time; a person who cannot let other people lead a project; a person who wants to control every detail of something * Polly is such a control freak that she won’t even let her husband put the dishes away, because she’s worried he might put them in the wrong places. tactic – strategy; a way of doing something * What is your company’s tactic for increasing sales this year? disgruntled – unhappy, disappointed, and annoyed about something that has happened * The factory workers are disgruntled because they’ve been asked to work an extra hour each day without more pay. to butt in – to become involved in something that one shouldn’t be a part of * Harold butted into our private conversation, even though no one was talking to him. fine by me – a phrase meaning that one has no objections to something; a phrase meaning “okay,” “it’s alright,” or “that’s fine.” * I asked Katie if we could come to her party, and she said, “Fine by me.” 2 These materials are copyrighted by the Center for Educational Development (2007). Posting of these materials on another website or distributing them in any way is prohibited. English as a Second Language Podcast www.eslpod.com ESL Podcast 320 – Micromanaging the Staff COMPREHENSION QUESTIONS 1. Why is Jane checking up on Rudy? a) Because he is sick and needs a medical exam. b) Because she wants to learn how to do his task. c) Because she wants to see how he’s doing the task. 2. How do Rudy and Jena feel about Jane? a) They think she’s a wonderful boss. b) They think she’s resentful of them. c) They think she doesn’t trust them. ______________ WHAT ELSE DOES IT MEAN? trust The word “trust,” in this podcast, means a belief that another person is good or reliable: “It’s difficult to have a good relationship without trust.” The verb “to trust” has the same meaning: “Shane lied to me once, and now I can’t trust him anymore.” A “trust” is also a legal arrangement that gives one person or organization control of money until someone reaches a certain age: “When Kira’s grandfather died, his money went into a trust for her, and she’ll be able to spend the money when she turns 18.” A “charitable trust” is an organization that receives money from many people, invests that money, and then gives it to other organizations that help other people: “This organization helps the poor, and receives most of its money from a charitable trust.” to butt in In this podcast, the phrase “to butt in” means to become involved in something that one shouldn’t be a part of: “Renee had to ask her mother-in-law to stop butting in every time she argued with her husband.” The phrase “to butt in” also means to interrupt, or to speak when someone else is speaking: “Vance was explaining his opinion, but another student butted in and started telling him he was wrong.” The rude phrase “to butt out” is used to tell someone to stop being involved in a situation, or to go away: “What I do with my life is my business, so please butt out and stop telling me what to do!” Finally, the phrase “to butt heads” means to argue, or to not agree on something: “The two men are always butting heads at the office, arguing about whose ideas are better.” 3 These materials are copyrighted by the Center for Educational Development (2007). Posting of these materials on another website or distributing them in any way is prohibited. English as a Second Language Podcast www.eslpod.com ESL Podcast 320 – Micromanaging the Staff CULTURE NOTE In the United States, people have many different “management styles,” or ways of leading people at work. Here are descriptions of four common management styles. In an “autocratic” management style, the manger has all the “power” (ability to make decisions and do things). The autocratic manager decides what needs to be done and tells his or her employees exactly how to do it. Most people do not like to work for autocratic managers, but sometimes the style is very “effective” (good at getting things finished quickly, well, and inexpensively). Most “military officers” (people who work in the army, navy, etc.) are autocratic managers. A “paternalistic” management style is one where the manager acts more like a parent. The paternalistic manager still has all the power, but he or she does what is best for the employees. Many employees like working in this environment, but it isn’t good for the business. Also, the employees “tend” (are likely to do something) to become dependent on the manager and are unable to make their own decisions. A “democratic” management style is like a “democracy” (a system of government where everyone has the right to vote). Employees help the manager in making decisions. There is a lot of communication and employees feel that they are “valued” (that the company needs them). Unfortunately, it takes a long time to make decisions in this environment, and for that reason, it isn’t always a good “option” (choice) for businesses in fast-moving industries. Finally, a manager with a “laissez-faire” management style gives his or her employees “independence” (the ability to make one’s own decisions) and tries not to control their work. This may be good for very “creative” (imaginative) employees who are designing products, but in other environments it can become “chaotic” (disorganized and confusing). ______________ Comprehension Questions Correct Answers: 1 – c; 2 – c 4 These materials are copyrighted by the Center for Educational Development (2007). Posting of these materials on another website or distributing them in any way is prohibited. English as a Second Language Podcast www.eslpod.com ESL Podcast 320 – Micromanaging the Staff COMPLETE TRANSCRIPT Welcome to English as a Second Language Podcast number 320: Micromanaging the Staff. This is English as a Second Language Podcast episode 320. I’m your host, Dr. Jeff McQuillan, coming to you from the Center for Educational Development in beautiful Los Angeles, California. Visit our website at eslpod.com. Take a look at our new ESL Podcast Blog, where you can get the latest news from ESL Podcast on the things we’re doing, as well as comments and ideas from Lucy and me. While you’re on our homepage, you can also download a Learning Guide to this episode that contains all of the vocabulary, definitions, sample sentences, additional definitions not talked about on the podcast, cultural notes, and a complete transcript of this episode. This episode is called “Micromanaging the Staff.” It’s a dialogue between Barry and Jane about how you should manage, or how you should supervise other people. Let’s get started. [start of dialogue] Barry: Where are you going? Jane: I’m checking up on Rudy. I gave him a task an hour ago and I want to make sure he’s doing it right. Barry: You’re not micromanaging again, are you? Jane: Of course not. I’m only going to observe his work and make sure that he’s following the detailed instructions I gave him. Barry: That sounds like micromanaging. If you’re always looking over their shoulders, how are you ever going to develop trust with your employees? Jane: My employees will earn my trust by being meticulous with their work. Good employees don’t mind me monitoring their progress. Barry: That may be true, but I heard Rudy and Jena talking and they said they’re feeling a little resentful that you don’t have more faith in their ability. They feel like you’re treating them as though they’re incompetent. 5 These materials are copyrighted by the Center for Educational Development (2007). Posting of these materials on another website or distributing them in any way is prohibited.
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