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#0936 - Working With the IT Department, - Ang, mater, ESL Podcast McQuillan Jeff mp3+PDF

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//-->English as a Second Language Podcastwww.eslpod.comESL Podcast 936 – Working With the IT DepartmentGLOSSARYtechnology– equipment, machines, and ways of doing things based onscientific and technical knowledge* The technology in cell phones has improved quickly over the past 10 years.opposite– the completely different meaning of something else; entirely different* The opposite of cold is hot, and the opposite of happy is sad.pretty much– for the most part; mostly; primarily; largely* The doctors have done pretty much all they can, so now we can only wait andsee whether he recovers.computer illiterate– unfamiliar with computers and how to use or repair them;not well education in the use of computers* Harvey is a computer illiterate who can’t even figure out how to use email.to bother– to make an effort to do something that is unlikely to succeed* Why did you bother to go to the Department of Motor Vehicles? You could havejust renewed your driver’s license online on their website.IT department– the part of a business or organization that is responsible forinformation technology (IT), making sure that computers, phones, networks andother types of equipment and services are working well* The IT department is implementing a lot of new security measures.to consult– to request guidance or advice from someone; to ask someone foradvice or their opinion* Feel free to consult our customer service representatives at any time if youhave questions about how to use your new camera.specialist– someone who is an expert in something and knows a lot about it* Rebekah’s primary care physician couldn’t figure out why she was in pain, sohe referred her to a specialist.to have no choice but to –to be forced to do something because one does nothave any other options, especially when referring to something that one wouldprefer not to do* If you continue to misbehave, I’ll have no choice but to call your parents.1These materials are copyrighted by the Center for Educational Development (2013). Posting ofthese materials on another website or distributing them in any way is prohibited.English as a Second Language Podcastwww.eslpod.comESL Podcast 936 – Working With the IT Departmentto call in (someone)– to request the presence or assistance of someone; to askor to get someone to help* The military commander decided to call in reinforcements, asking for moresoldiers to help with the fighting.to act up– to behave or function improperly, not as something should* The car has been acting up lately. Sometimes it won’t start if it’s cold outside.file– an electronic document* If you make any changes to the report, please save the file under a differentname.screwed up– with a major problem; with a lot of problems* The airport’s reservation system is screwed up, so it looks like a lot of peopleare going to miss their flights.to configure– to establish the settings for a computer or another electronicdevice in a particular way* How can I configure my smart phone so that I can receive email messages?encrypted– protected with a code that is difficult to open* Any data that contains credit card numbers or social security numbers shouldbe encrypted before it is sent over the Internet.to occur to (someone)– to be thought of by someone; for someone to have aparticular thought or idea* It never occurred to me that my joke would have been offensive. I’m sorry.2These materials are copyrighted by the Center for Educational Development (2013). Posting ofthese materials on another website or distributing them in any way is prohibited.English as a Second Language Podcastwww.eslpod.comESL Podcast 936 – Working With the IT DepartmentCOMPREHENSION QUESTIONS1.a)b)c)2.a)b)c)Why did Steve consult the IT department?Because it’s the least expensive way to get technical support.Because he couldn’t figure out another way to solve the problem.Because his boss told him to do it.According to Leah, why can’t Steve open the file?Because he is a computer illiterate.Because it was saved by using a special code.Because it has a computer virus.______________WHAT ELSE DOES IT MEAN?pretty muchThe phrase “pretty much,” in this podcast, means for the most part, mostly,primarily, or largely: “We’ve pretty much eaten everything in the fridge, so I guesswe need to go grocery shopping soon.” The phrase “to cost a pretty penny”means to be very expensive: “Their house is huge! It must have cost a prettypenny.” The phrase “as pretty as a picture” means very pretty: “The view from theHansons’ balcony is as pretty as a picture.” Finally, the phrase “to be sittingpretty” means to be in a favorable position and for success to be likely: “Theysaved everything they could while they were working, and now that they’re finallyready to retire, they’re sitting pretty, with plenty of money for international travel.”fileIn this podcast, the word “file” means an electronic document: “I’m having troubleopening the file. Could you please resave it as in a newer version of theprogram?” Or, “Are you able to open .psd files on your computer?” When talkingabout tools, a “file” is a piece of metal with a rough (not smooth) surface, used tomake something else smooth: “If the sandpaper isn’t strong enough, try usingthis file.” A “nail file” is a tool with a rough edge used to shape one’s fingernails:“The manicurist cut Macey’s nails and then used a nail file to make the tips intoan oval shape before painting them with pink polish.” Finally, the phrase “singlefile” describes a line where each person stands behind another person: “Thechildren lined up in single file to enter the classroom.”3These materials are copyrighted by the Center for Educational Development (2013). Posting ofthese materials on another website or distributing them in any way is prohibited.English as a Second Language Podcastwww.eslpod.comESL Podcast 936 – Working With the IT DepartmentCULTURE NOTEMilestones in Data Storage TechnologyTechnology “evolves” (changes over time) very rapidly, and there have beenmany recent “advances” (improvements) in “data storage technology” (ways torecord information so that it is not lost).One of the first types of data storage technology was “punch cards.” These were“stiff” (not easy to bend) pieces of paper that had many holes “punched” (cut intosomething) into them, and the position of those holes controlled the behavior of amachine. For example, punch cards were used to control “textile looms”(machines that weave cloth) and to play “organs” (large piano-like instruments).“Magnetic tape” was a major “milestone” (an important point in the progress ofsomething) in data storage technology. Similar to a “cassette tape” (devices usedto record and play music before CDs were invented), they use a long piece ofmagnetic tape that is “wound up” (rolled in a circle) and then unwound as it is“read” (viewed and interpreted) by a machine.“Floppy disks” (were large, flexible plastic squares containing a metal “disk” (aflat circle) that could be read by computers. Over time, they became smaller andthe littlest ones had a hard plastic “case” (outer covering).Most of these data storage technologies have been replaced by “flash memory,”which is used in “USB flash drives” (devices that plug into computers), “memorycards” or “memory sticks” (small devices that are placed in a cell phone orcamera), and similar products.Each “generation” (a group of items that use similar technology) of data storagetechnology “improves upon the last” (is better than the one that came before it),storing more data in less space, usually more quickly and less expensively.______________Comprehension Questions Correct Answers: 1 – b; 2 – b4These materials are copyrighted by the Center for Educational Development (2013). Posting ofthese materials on another website or distributing them in any way is prohibited.English as a Second Language Podcastwww.eslpod.comESL Podcast 936 – Working With the IT DepartmentCOMPLETE TRANSCRIPTWelcome to English as a Second Language Podcast number 936 – Working withthe IT Department.This is English as a Second Language Podcast episode 936. I'm your host, Dr.Jeff McQuillan, coming to you from the Center for Educational Development inbeautiful Los Angeles, California.Our website is ESLPod.com. You probably know that already, but did you knowthat you can become a member of ESL Podcast and download a LearningGuide? You did? You knew that? Oh, okay.Our topic today is working with an IT or Information Technology department –those are the people in your company who know how your computer is supposedto work. Let's get started.[start of story]Whenever I have a technology problem at work, I try to solve it myself. It’s notthat I know a lot of about technology. In fact, the opposite is true. I’m pretty mucha computer illiterate, but I still try.Why do I bother? The answer is the IT department in my company. Every time Iconsult one of the IT specialists, they make me feel like an idiot. But this time, Ihad no choice but to call in the experts.***Leah: What seems to be the problem here?Steve: My computer is acting up and I can’t get this file to open.Leah: Move. Let me take a look. Ha, of course your computer is acting up. I don’tknow what you did to it, but it’s really screwed up.Steve: I’m not sure how I could have done that.Leah: Me neither. This is configured all wrong. And the reason you can’t openthis file is because it’s encrypted. Did that occur to you?Steve: No, I guess I didn’t.5These materials are copyrighted by the Center for Educational Development (2013). Posting ofthese materials on another website or distributing them in any way is prohibited. [ Pobierz całość w formacie PDF ]
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