#1012 - Preventing Shoplifting, - Ang, mater, ESL Podcast McQuillan Jeff mp3+PDF

#1012 - Preventing Shoplifting

#1012 - Preventing Shoplifting, - Ang, mater, ESL Podcast McQuillan Jeff mp3+PDF

[ Pobierz całość w formacie PDF ]
//-->English as a Second Language Podcastwww.eslpod.comESL Podcast 1012 – Preventing ShopliftingGLOSSARYto redesign– to change the shape, style, and/or organization of something* We need to find a way to redesign this coffee shop so that it has more seating.anti-theft– with protection against things being stolen; with ways to make itmore difficult for thieves to take things without permission* The cashier forgot to remove the anti-theft tags from the shopper’s purchases,so when she walked out the door, the alarm system started beeping.surveillance camera– a small video camera that constantly records what ishappening in a room, store, or area* Have you thought about installing a surveillance camera so that you can seewhat the babysitter is doing when she’s watching your kids?security guard– a person whose job is to protect a building against intruders,thieves, and damage* The security guard won’t let anyone into the building without checking theiridentification first.shoplifter– a person who steals things from a store by walking in and takingitems without paying for them* The store manager started locking up small electronics to protect them fromshoplifters.zero tolerance– a policy of following the rules very strictly, not making anyexceptions to those rules* The school has a zero-tolerance policy against weapons. Any student whobrings a knife or gun to school will be suspended.petty thief– a person who steals things that are unimportant and have littlevalue* Are you really going to arrest a petty thief for stealing a piece of candy?kleptomaniac– a person who feels compelled to steal things and cannot controlhis or her actions* Ingrid is a kleptomaniac who always wears a large jacket with big pockets sothat she can steal items without getting caught.to root out– to investigate and completely destroy or eliminate something sothat no trace of it remains* The mayor is determined to root out corruption in city government.1These materials are copyrighted by the Center for Educational Development (2014). Posting ofthese materials on another website or distributing them in any way is prohibited.English as a Second Language Podcastwww.eslpod.comESL Podcast 1012 – Preventing Shopliftinginstance of– occurrence; happening; existence* Please don’t interpret this one instance of murder as meaning that the entirecity is unsafe.to prosecute– to pursue a legal decision against someone in a court of law; totry to have the consequences of breaking a law enforced on someone* Mrs. Sawyer has agreed not to prosecute you for the broken window if yousimply apologize to her.to the full extent of the law– as much as possible; as much as is allowed bylaw; with the maximum legal punishment* If judges always punished criminals to the full extent of the law, our prisonswould be overflowing.merchandise– items that are for sale; products that are being sold* Please don’t touch the merchandise unless you’re prepared to buy it.under lock and key– locked up; protected by a lock so that something cannotbe touched or taken by others* Quentin sometimes wishes that he could put his daughter under lock and keyuntil she’s at least 35 years old.security tag– a small device that is attached to valuable items so that, if theyare taken out of a building, an alarm sounds* This security tag is in the waistband of the pants, so it’s really uncomfortable totry them on.to weigh– to consider the advantages and disadvantages of doing something; tobalance the pros and cons of something* We need to carefully weigh the benefits against the potential problems beforewe make a decision.exit inspection– an examination of a person and his or her belongings as he orshe leaves a building* If you choose to keep your bag with you while you are in the museum, it will besubjected to an exit inspection when you leave.to go overboard– to do too much of something; to do something at an extremelevel* When you said you wanted to redecorate, I thought you’d get some new paintand buy a lamp. But you’ve really gone overboard, spending thousands of dollarsat the furniture store.2These materials are copyrighted by the Center for Educational Development (2014). Posting ofthese materials on another website or distributing them in any way is prohibited.English as a Second Language Podcastwww.eslpod.comESL Podcast 1012 – Preventing ShopliftingCOMPREHENSION QUESTIONS1.a)b)c)2.a)b)c)Who would steal most often?A security guardAn exit inspectorA kleptomaniacWhat is Thelma doing with the most expensive items?She wants the store to stop selling them.She wants to lock them up in protective cases.She wants to attach anti-theft devices to them.______________WHAT ELSE DOES IT MEAN?to root outThe phrase “to root out,” in this podcast, means to investigate and completelydestroy or eliminate something so that no trace of it remains: “The healthinspectors are trying to root out the cause of the food poisoning cases.” Thephrase “to root for (someone)” means to cheer for someone or to encourage thatperson and hope that he or she does well: “Which team are you rooting for?” Thephrase “to be rooted to the ground/spot” means to be unable to move, usuallybecause one is very frightened, surprised, or shocked: “When I heard thatterrifying scream, I was rooted to the spot and couldn’t do anything.” Finally, thephrase “to be rooted in (something)” means to be grounded or based insomething: “Many of our deepest fears are rooted in our childhood experiences.”to weighIn this podcast, the verb “to weigh” means to consider the advantages anddisadvantages of doing something, or to balance the pros and cons ofsomething: “Be sure to include the cost of housing when you weigh whichuniversity you want to attend.” The phrase “to weigh on (someone)” mean tomake someone worry or feel upset: “My argument with my sister has beenweighing on me all day.” The related phrase “to be weighed down by(something)” means to feel worried or upset about something: “Lately I’ve feltweighed down by the responsibility of caring for a family and paying for mychildren’s college education.” Finally, the phrase “to weigh in” means to join anargument or discussion and offer one’s opinion: “This decision is betweenJonathan and Jasnery. There’s no need for you to weigh in.”3These materials are copyrighted by the Center for Educational Development (2014). Posting ofthese materials on another website or distributing them in any way is prohibited.English as a Second Language Podcastwww.eslpod.comESL Podcast 1012 – Preventing ShopliftingCULTURE NOTEMystery ShoppingMany businesses use the services of “mystery shoppers,” also known as “secretshoppers,” to “evaluate” (measure the value of) the “shopping experience” (howcustomers feels while they are shopping) of their stores and the level of customerservice provided by their employees. A “mystery shopper” is paid to go into astore and buy a certain product, ask certain questions, “make a return” (request acredit or refund for something that he or she bought, but no longer wants), or“make a complaint” (say that he or she is dissatisfied with something). Themystery shopper secretly records the experience or creates a report that is thenshare with the company, which uses the information to evaluate employeeperformance.Mystery shoppers typically record how many employees are working in the store,whether they were “greeted” (someone saying “hello” to one), whether they were“addressed” (spoken to) in a friendly manner, how difficult it was to find what theywere looking for, how long they had to stand in the “checkout line” (the line ofpeople waiting to buy something), whether they received a “receipt” (a piece ofpaper with proof of purchase), and whether they were thanked for their business.The mystery shopper might also be asked to comment on the store’sorganization and cleanliness. Often multiple mystery shoppers are sent tomultiple stores, so that their results can be examined and compared to identifythe best- and worst-performing stores.Some companies specialize in selling mystery shopper services to retail stores.In some states, they must have special licenses or certifications. This isespecially true when the mystery shopper model is used in professionalenvironments, such as “mystery shopper patients,” or people who “pose as”(pretend to be) people needing medical attention to evaluate a doctor’s “bedsidemanner” (how a doctor interacts with patients).______________Comprehension Questions Correct Answers: 1 – c; 2 – b4These materials are copyrighted by the Center for Educational Development (2014). Posting ofthese materials on another website or distributing them in any way is prohibited.English as a Second Language Podcastwww.eslpod.comESL Podcast 1012 – Preventing ShopliftingCOMPLETE TRANSCRIPTWelcome to English as a Second Language Podcast number 1,012 – PreventingShoplifting.This is English as a Second Language Podcast episode 1,012. I’m your host, Dr.Jeff McQuillan, coming to you from the Center for Educational Development inbeautiful Los Angeles, California.Visit our website at ESLPod.com. Like us on Facebook at facebook.com/eslpod,and follow us on Twitter at @eslpod.This episode is a dialogue between Thelma and Luis about preventing orstopping people from stealing things from the store – what we call “shoplifting.”Let’s get started.[start of dialogue]Luis: Wow, what happened here? I was only away on vacation for two weeks.Thelma: While you were gone, we redesigned this store with an anti-theft system.Luis: Is that why there are surveillance cameras and security guardseverywhere?Thelma: That’s right. We’re losing too much money to shoplifters, and I’m finallydoing something about it. From now on, it’s zero tolerance. I don’t care if they’repetty thieves or kleptomaniacs. I’m rooting out every instance of shoplifting andprosecuting to the full extent of the law.Luis: What are all these cases for?Thelma: I’m putting the pricier merchandise under lock and key, and I’ve putsecurity tags on most other items. I’m weighing whether to do exit inspections. Idon’t want to go overboard.Luis: [sighs] No, you wouldn’t want to do that.[end of dialogue]We begin with Luis saying to Thelma, “Wow, what happened here?” I shouldexplain, before we get into the dialogue, that Luis is spelled (Luis) if it’s a man. If5These materials are copyrighted by the Center for Educational Development (2014). Posting ofthese materials on another website or distributing them in any way is prohibited. [ Pobierz całość w formacie PDF ]

Podobne

: Strona Główna

: [Meditation] Kundalini Yoga - Chakra Dhyana, [Meditation] Kundalini Yoga - Chakra Dhyana [MP3-VBR]

: 000 Enigma - The Platinum Collection. 3CD. 2009, Mp3 Enigmatic, Enigma, Enigma - The Platinum Collection. 3CD. 2009, Playlisty, info, cover

: 000 Enigmatic Hits Vol.01-09, Mp3 Enigmatic, Enigma, 100% Enigmatic Hits Vol.01-09. 2001-2003

: 000 Enigmatic Best Hits. 2012, Mp3 Enigmatic, Enigma, Enigmatic Best Hits. 2012, Playlista, info, cover

: 01.06 South Park - Death [Napisy PL] s01e06, ## %% ## %% ## DO NAUKI ANG South Park Sezon 1 [Napisy PL]

: 01.07 South Park - Pink Eye [Napisy PL] s01e07, ## %% ## %% ## DO NAUKI ANG South Park Sezon 1 [Napisy PL]