#1032 - Different Management Styles, - Ang, mater, ESL Podcast McQuillan Jeff mp3+PDF

#1032 - Different Management ...

#1032 - Different Management Styles, - Ang, mater, ESL Podcast McQuillan Jeff mp3+PDF

[ Pobierz całość w formacie PDF ]
//-->English as a Second Language Podcastwww.eslpod.comESL Podcast 1032 – Different Management StylesGLOSSARYmanager– a person who is responsible for controlling or overseeing projects,people, and/or resources within a company; a supervisor* Have you asked your manager if you can take off the last week of July forvacation?to hire internally– to fill a job opening with someone who already works in adifferent position with in the same company or organization* Hiring internally creates more work, because first you have to hire someone forthe main job opening, and then you have to hire his or her replacement.autocratic– referring to a system where the leader or ruler has full power and isvery strict and controlling* That autocratic management style might work well for army generals, but it hasno place in a small, family-owned business.to go to (one’s) head– for something to make one feel very proud, important,special, and superior to other people* When Kelly’s first book was published, it really went to his head.top-down– referring to a system of decision-making and organizational structurewhere the most powerful and influential people make all the decisions, and thepeople below them are expected to follow and implement those decisions withoutproviding any input* Lyle’s previous employer had a top-down management style, so he wasshocked when his new boss asked him if he had any thoughts about how thecompany should be run.laissez-faire– hands-off; referring to a system where things happen freely andon their own, with little or no interference or direction* In a true laissez-faire market economy, would there be any financial assistancefor people who are unemployed or disabled?to delegate– to assign tasks and pieces of a larger project to other people; toensure that other people are involved in getting some work done* If Mohamed could learn to delegate, he wouldn’t have to spend so many hoursat the office trying to finish everything by himself.I’ll grant you that– an informal phrase used to express agreement with whatanother person says, indicating that he or she has a good point* He had a creative idea, I’ll grant you that, but do you really think it’s practical?1These materials are copyrighted by the Center for Educational Development (2014). Posting ofthese materials on another website or distributing them in any way is prohibited.English as a Second Language Podcastwww.eslpod.comESL Podcast 1032 – Different Management Stylesbearable– tolerable; manageable; not too difficult or awful, but not great* With light-colored clothing, a fan, and a lot of water, the heat is bearable.to collaborate– to work with other people to do something* Has your band collaborated with any famous musicians or composers?to consult– to ask for other people’s opinions; to refer to people or otherresources, especially before making a decision* Dr. Sanchez consulted a medical textbook and two of her colleagues beforemaking a diagnosis.feedback– opinions and reactions received from other people about something,especially if they are provided so that one can improve the thing* After each workshop, we use the participants’ feedback to improve ourmaterials for the next session.to back a different horse– to support a different person or thing; to hope thatanother person wins or that another thing is successful* Most people want Samuel to win the race, but we’re backing a different horsethis time. Nancy is our choice.to not have a chance in hell– for something to be extremely unlikely orimpossible* If Fatima is competing, Miriam doesn’t have a chance in hell of winning thecontest.democratic– referring to a system of governance or organization whereeveryone’s opinion is equally important and everyone has an opportunity to beinvolved* If this were a democratic family, the children would have equal input in decidingwhere the family should go on vacation.to rule with an iron fist– to be very strict and controlling, telling other peoplewhat to do* As parents, they ruled with an iron fist when their children were young, butwhen those children became teenagers, everything had to change.commandant– a senior military leader* The commandant ordered the troops to prepare for battle.2These materials are copyrighted by the Center for Educational Development (2014). Posting ofthese materials on another website or distributing them in any way is prohibited.English as a Second Language Podcastwww.eslpod.comESL Podcast 1032 – Different Management StylesCOMPREHENSION QUESTIONS1.a)b)c)2.a)b)c)Which person would be best at listening to others’ ideas?Melissa.Quentin.Jemima.What does Conrad mean when he says, “I don’t have a chance in hell”?He doesn’t think he’ll be selected.He doesn’t think he’d do a good job.He doesn’t want to be the manager.______________WHAT ELSE DOES IT MEAN?top-downThe phrase “top-down,” in this podcast, refers to a system of decision-makingand organizational structure where the most powerful and influential people makeall the decisions: “This comes as a top-down decision, so don’t ask anyquestions. Just do it.” If something is “top-secret,” it is confidential and should notbe shared with other people: “These documents are top-secret, so only a fewpeople have a password to open the files.” The phrase “top-heavy” refers to anobject that is heavy at the top and light or small at the bottom, so it might fallover: “If you put too many things on that top shelf, the bookcase will be top-heavyand it might fall over.” Finally, when talking about an organization, “top-heavy”means having too many managers overseeing too few workers: “They used to betop-heavy, so they got rid of a lot of middle managers to save money.”to back a different horseIn this podcast, the phrase “to back a different horse” means to support adifferent person or thing, or to hope that another person wins or that anotherthing is successful: “They lost a lot of money in the stock market, so now they’rebacking a different horse by purchasing rental properties.” The phrase “a horse ofa different color” refers to something that is completely different: “After 10 yearsof teaching, Mr. Meinzen remembers one student who was truly a horse of adifferent color.” Finally, the phrase “straight from the horse’s mouth” refers tosomething that is heard directly from the source, not by someone who isrepeating the information: “I wouldn’t have believed it if I hadn’t heard it straightfrom the horse’s mouth.”3These materials are copyrighted by the Center for Educational Development (2014). Posting ofthese materials on another website or distributing them in any way is prohibited.English as a Second Language Podcastwww.eslpod.comESL Podcast 1032 – Different Management StylesCULTURE NOTELayers of ManagementMost American businesses have three “layers” (levels of things that are placedon top of each other) of management: “top-level managers,” “mid-levelmanagers,” and “first-level managers.” These layers form an organizational“hierarchy” (a reporting structure showing who has the most power and influencewithin an organization, and who reports to whom). In most cases, there are onlya few top-level managers, a “handful” (a small number) of mid-level managers,and more first-level managers.“Top-level managers” are “senior executives” or “c-level executives,” such as the“CEO” (chief executive officer), “CFO” (chief financial officer), “CIO” (chiefinformation officer). They work together as a “management team” for the entireorganization, and they work closely with the board of directors.“Mid-level managers” “tend to be” (usually are) important within the organizationand report directly to the c-level executives. They might be division managers ordepartment managers, or assistant vice-presidents. They are involved in some ofthe day-to-day activities of the company, but they are primarily responsible forcommunicating executive decisions downward through the organization andmaking sure that the first-level managers are performing well.Finally, “first-level managers,” also known as “first-line managers,” are“supervisors” (responsible for directly overseeing the work of other employees).They might have titles like office manager, department manager, crew leader,store manager, and more. They have relatively little power within theorganization, but they are responsible for making sure that their team reaches“quotas” (numerical expectation of how much a person or group will contribute,such as sales figures) while “ensuring” (making sure something happens)satisfactory “quality” (how good or bad something is).______________Comprehension Questions Correct Answers: 1 – c; 2 – a4These materials are copyrighted by the Center for Educational Development (2014). Posting ofthese materials on another website or distributing them in any way is prohibited.English as a Second Language Podcastwww.eslpod.comESL Podcast 1032 – Different Management StylesCOMPLETE TRANSCRIPTWelcome to English as a Second Language Podcast number 1,032 – DifferentManagement Styles.This is English as a Second Language Podcast episode 1,032. I’m your host, Dr.Jeff McQuillan, coming to you from the Center for Educational Development inbeautiful Los Angeles, California.Visit our website at ESLPod.com. Become a member of ESL Podcast anddownload a Learning Guide for this episode. You can also like us on Facebook atfacebook.com/eslpod.On this episode, we’re going to listen to a dialogue between Bianca and Conradabout management styles – the way people handle, or manage, other people.Let’s get started.[start of dialogue]Bianca: Today’s the day. We’re supposed to find out who the new manager isgoing to be. I hope they’re not making a mistake by hiring internally.Conrad: I just hope they don’t pick Melissa. She would be a disaster.Bianca: Why do you say that? I like Melissa.Conrad: I like her, too, but she can be so autocratic. Give her a little power and itgoes to her head. Every decision would be top-down.Bianca: You might be right, but I think Quentin would be worse. He would be solaissez-faire that it would be like not having a manager at all. He’d delegateeverything and then sit back and do nothing.Conrad: I’ll grant you that. Quentin would be a horrible manager. What aboutJemima? She’s popular with nearly everybody in the office.Bianca: I suppose Jemima would be a bearable option. She likes to collaborateand often consults with other people to get their feedback. But I’m backing adifferent horse, one that would be the ideal.Conrad: Who?5These materials are copyrighted by the Center for Educational Development (2014). Posting ofthese materials on another website or distributing them in any way is prohibited. [ Pobierz całość w formacie PDF ]

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